Legal
Privacy
policy.
How we collect, use, protect, and share the information you share with Frontline Digital. This policy works alongside our Master Terms of Service.
1 Introduction & Scope
Frontline Digital (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting any data collected through our website (frontlinedigitalsd.com), project intake workflows, and software development services. This Privacy Policy outlines what information we collect, how we use it, how we protect it, and your rights regarding your data. By using our website or engaging our services, you consent to the data practices described in this policy.
2 Information We Collect
Information You Provide Voluntarily: When you submit an inquiry or project brief via our “Start a Project” workflow, we collect personal and business contact details, including your name, phone number, email address, project descriptions, target audience details, and timeline preferences.
Billing and Payment Information: When payments, production fees, or operational costs are processed through Stripe or other authorized payment channels, transaction details and billing records are maintained to manage your account and track invoice fulfillment.
Automatically Collected Data: When you browse frontlinedigitalsd.com, our servers automatically collect standard technical data, including your IP address, browser type, device information, operating system, and pages visited, to ensure website security and performance.
3 How We Use Your Information
We use the information collected for internal business operations and service delivery, including:
Managing and processing project inquiries, phone communications, and software development workflows.
Communicating regarding project updates, invoices, production costs, and ongoing operational maintenance billed via Frontline Digital.
Enforcing our Master Terms of Service, including verifying payment status and managing service suspensions for non-payment.
Improving website functionality, user experience, and technical infrastructure security.
4 Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only under the following strict circumstances:
Service Providers & Processors: With trusted third-party vendors (such as payment processors like Stripe, cloud infrastructure hosts, and database providers) who assist us in operating our website and fulfilling services, subject to strict confidentiality obligations.
Legal Compliance: When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Frontline Digital, our clients, or others.
5 Data Security and Retention
Security Measures: We implement appropriate technical, administrative, and physical security measures designed to protect your personal and business data against unauthorized access, alteration, disclosure, or destruction.
Data Retention: We retain personal information, project logs, and billing history for as long as necessary to fulfill the purposes outlined in this policy, service agreements, and legal or tax compliance obligations.
6 Your Rights and Choices
Access and Updates: You may contact us to review, update, or correct your personal contact information associated with active projects.
Communication Preferences: You can opt out of promotional communications by following the unsubscribe instructions provided in our emails or by contacting us directly. Note that transactional and billing notices related to active projects or overdue accounts cannot be opted out of while services are active.
7 Children’s Privacy
Our website and services are intended solely for business entities and adults. We do not knowingly collect or solicit personal information from individuals under the age of 18.
8 Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted directly on this page with an updated “Effective Date.” Your continued use of the website or retention of product access following any modifications constitutes your acceptance of the revised privacy terms.
9 Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly via email at frontlinedigitalsd@gmail.com.